We offer free shipping within the EU on orders over €100 and accept a variety of payment methods, including credit cards and PayPal.

Shipping:

We do our best to dispatch orders within 4 working days or as quickly as possible. Please note that on occasions, such as during holidays and large sales events, there may be a slight delay in processing time. We use the following transport companies: 1. Fast delivery with local courier by company Packeta (only the following EU countries – see updated list of couriers and shipping prices on the checkout page): Germany – DE home delivery with Packeta.de – Home delivery in 3-8 working days Italy – Bartolini courier – Home delivery in 4-8 working days Spain – Correos, MRW mensajero – Home delivery in 4-10 working days

Romania – RO home delivery with Packeta.ro – Home delivery in 4-8 working days

Hungary – Hungary post, Home delivery service – Home delivery in 4-8 working days Austria – DPD, Austrian Post – Home delivery in 3-8 working days Bulgaria – Econt courier, Speedy courier – Home delivery in 4-10 working days France – Fr Colissimo – Home delivery in 4-8 working days Greece – Acs courier, Taxydromiki courier – Home delivery in 5-10 working days Croatia – DPD, Croatian post, Overseas express courier – Home delivery in 4-10 working days Portugal – MRW courier – Home delivery in 5-12 working days Slovenia – Slovenian post – Home delivery in 4-10 working days Czech republic: Zásilkovna 3-5 working days Slovakia: Zásilkovna 3-7 working days OR 2. PAID delivery by company Packeta for the following countries (see actual prices on the checkout page): United Kingdom: FEDEX, ROYAL MAIL United States: US FEDEX HD ECONOMY/PRIORITY Netherlands: DHL HOME DELIVERY/PICK-UP POINT, NL POST Belgium: BE POST HOME DELIVERY/PICK-UP POINT, NL POST Denmark: DK POST NORD HOME DELIVERY/PICK-UP POINT Estonia: LITHUANIAN POST, OMNIVA BOX, OMNIVA HOME DELIVERY Finland: FI POST NORD Poland: Packeta delivery with local courier, Paczkomaty Box Latvia: LITHUANIAN POST, OMNIVA BOX, OMNIVA HOME DELIVERY Lithuania: LITHUANIAN POST HOME DELIVERY, OMNIVA BOX, OMNIVA HOME DELIVERY Luxembourg: DPD, LUX. POST HOME DELIVERY Switzerland: SWISS POST Sweden: POST NORD HOME DELIVERY/PICK-UP POINT Ukraine: UA MEEST HOME DELIVERY, NOVA POSHTA PICK-UP POINT Israel: FEDEX HOME DELIVERY ECONOMY Ireland: FASTWAY, FEDEX CONNECT PLUS, FEDEX PRIORITY United Arab Emirates: ARAMEX HOME DELIVERY OR 3. REST OF THE WORLD: International postal services for fixed price: 14 – delivery in approx. 6-20 working days, depends on country of the customer

Payments:

    1. Online payment via Paypal
  • The simplest and fastest payment method. PayPal payments are usually confirmed within a few minutes.
  • The advantage of this method is that the bank details of one party are never communicated to the other party during a transaction. You need to only provide your PayPal account through a secure login.
  • If you choose to pay via PayPal, you will be automatically directed to your PayPal account.
  2. Online payment via Stripe
  • Stripe Payments is a payment processing platform. It allows money to be transferred securely by way of a credit or debit card transaction. For the other methods listed below (except Stripe credit/debit card), you will be redirected to the particular payment platform.
      •  Stripe credit/debit card (online payment with debit/credit card)
      •  SEPA Direct Debit (online payment) –  Due to frequent frauds (so-called double refunds), we can only refund this payment after a period of 8 weeks. The sender can also cancel this payment at their bank at any time during these 8 weeks.
      •  Bancontact (online payment)
      •  SOFORT (online payment)
      •  EPS (online payment)
      •  iDeal (online payment)
      •  Including special payment method for Germany and Austria: Giropay (online payment)
Duties and Fees:  Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.