{"id":174936,"date":"2025-02-22T15:26:17","date_gmt":"2025-02-22T14:26:17","guid":{"rendered":"https:\/\/trimakasi.eu\/?page_id=174936"},"modified":"2025-09-23T12:39:36","modified_gmt":"2025-09-23T10:39:36","slug":"comenzi-livrare-retururi","status":"publish","type":"page","link":"https:\/\/trimakasi.eu\/ro\/orders-shipping-returns\/","title":{"rendered":"Comenzi, Livrare \u0219i Retururi"},"content":{"rendered":"

1. C\u00e2nd m\u0103 pot a\u0219tepta la comanda mea?<\/strong><\/h4>\n

Majoritatea produselor noastre sunt f\u0103cute la comand\u0103<\/strong> pentru a asigura cea mai \u00eenalt\u0103 calitate \u0219i personalizare.<\/p>\n

\u2705 Timp de procesare:<\/strong> P\u00e2n\u0103 la 3 zile lucr\u0103toare<\/strong> \u00eenainte de expediere
\u2705 Timpul de livrare:<\/strong> De obicei 3\u201312 zile lucr\u0103toare \u00een toat\u0103 Europa<\/strong>. Pentru expediere \u00een \u00eentreaga lume<\/strong>, timpul de livrare depinde de destina\u021bie \u0219i poate dura p\u00e2n\u0103 la 20 de zile<\/strong>. Facem \u00eentotdeauna tot posibilul pentru a ne asigura c\u0103 comanda dvs. ajunge la dvs. c\u00e2t mai cur\u00e2nd posibil. \ud83d\ude80<\/p>\n

Dac\u0103 nu primi\u021bi comanda \u00een termen 7 zile<\/strong>, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi \u0219i vom investiga problema. Pentru informa\u021bii detaliate despre livrare, v\u0103 rug\u0103m s\u0103 vizita\u021bi Condi\u021bii de livrare \u0219i plat\u0103<\/u><\/a>.<\/strong><\/p>\n

2. Cum pot returna sau schimba un articol?<\/strong><\/h4>\n

Pute\u021bi returna comanda \u00een termen de 14 zile<\/strong> f\u0103r\u0103 a oferi un motiv la adresa noastr\u0103 de retur:<\/p>\n

\ud83d\udccd Trimakasi sro<\/strong>
Slune\u010dn\u00ed n\u00e1m\u011bst\u00ed 11, Praga 5, ZIP 15800, Republica Ceh\u0103<\/p>\n

\u274c Important:<\/strong> V\u0103 rug\u0103m s\u0103 include\u021bi un formularul de retur\/schimb completat<\/u><\/strong><\/a> cu pachetul dvs.
V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 nostru adresa de facturare nu este o adres\u0103 de retur<\/strong> \u2013 articolele returnate trimise acolo nu vor fi acceptate.<\/p>\n

3. Cum \u00eemi pot urm\u0103ri comanda?<\/strong><\/h4>\n

Odat\u0103 ce comanda dvs. este expediat\u0103, ve\u021bi primi un e-mail de confirmare cu un num\u0103r de urm\u0103rire. Pute\u021bi utiliza acest num\u0103r pentru a v\u0103 urm\u0103ri expedierea pe site-ul web al transportatorului.<\/p>\n

4. Ce ar trebui s\u0103 fac dac\u0103 primesc articole deteriorate sau incorecte?<\/strong><\/h4>\n

Dac\u0103 primi\u021bi un articol deteriorat sau un produs gre\u0219it, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil prin e-mail sau telefon.<\/p>\n

Pentru a rezolva problema rapid, v\u0103 rug\u0103m s\u0103 preg\u0103ti\u021bi urm\u0103toarele:
\u2705 Num\u0103rul dvs. de comand\u0103<\/strong>
\u2705 Fotografii ale articolului deteriorat<\/strong>
\u2705 Fotografii ale ambalajului, mai ales dac\u0103 acesta a fost deteriorat \u00een timpul transportului<\/strong><\/p>\n

\u00cenainte de a deschide pachetul, verifica\u021bi dac\u0103 exist\u0103 semne de deteriorare, manipulare sau deschidere neautorizat\u0103<\/strong>. Dac\u0103 observa\u021bi daune vizibile la livrare, v\u0103 recomand\u0103m depunerea unui raport de daune la transportator<\/strong> sau refuzul pachetului.<\/p>\n

Dac\u0103 a\u021bi primit un articol incorect, v\u0103 rug\u0103m nu-l folosi<\/strong> \u0219i p\u0103stra\u021bi-l \u00een starea sa original\u0103, inclusiv ambalajul, p\u00e2n\u0103 c\u00e2nd vom aranja o solu\u021bie.<\/p>\n

5. Cum \u00eemi pot modifica sau anula comanda?<\/strong><\/h4>\n

Dac\u0103 trebuie s\u0103 modifica\u021bi sau s\u0103 anula\u021bi comanda, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil prin e-mail. Vom face tot posibilul pentru a satisface cererea dvs.<\/p>\n

Cu toate acestea, odat\u0103 ce comanda dvs. a fost expediat\u0103, aceasta nu poate fi anulat<\/strong>, \u0219i va trebui s\u0103 ne urma\u021bi POLITICA DE RETURNARE<\/strong>. Pentru a evita problemele, v\u0103 recomand\u0103m s\u0103 contacta\u021bi c\u00e2t mai cur\u00e2nd posibil.<\/p>\n

6. Nu am primit un e-mail de confirmare. Ce ar trebuii s\u0103 fac?<\/strong><\/h4>\n

Dac\u0103 nu a\u021bi primit un e-mail de confirmare, v\u0103 rug\u0103m s\u0103 verifica\u021bi Dosarul Spam sau Promo\u021bii<\/strong>. Dac\u0103 nu este acolo, este posibil s\u0103 fi introdus o adres\u0103 de e-mail incorect\u0103 sau este posibil ca comanda s\u0103 nu fi fost finalizat\u0103 cu succes.<\/p>\n

De asemenea, pute\u021bi verifica extrasul dvs. bancar pentru a verifica dac\u0103 plata a fost procesat\u0103. Dac\u0103 \u00eenc\u0103 nu e\u0219ti sigur, sim\u021bi\u021bi-v\u0103 liber s\u0103 contacta\u0163i-ne<\/u><\/a><\/strong> \u2013 suntem bucuro\u0219i s\u0103 v\u0103 ajut\u0103m!<\/p>\n

Mai ai \u00eentreb\u0103ri? Suntem aici pentru tine! \ud83d\ude0a<\/strong><\/p>\n\t\n \n

\n\n \n\t
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Colier\"Bijuterii\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
\n\t\t\t

Colier de cristal pentru b\u0103rba\u021bi \u2013 Obsidian<\/a><\/p><\/div>

\n\t302 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Substituent\"\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Testa\u021bi produsul<\/a><\/p><\/div>

\n\t5 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
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\n\t\t\t\t\n\t\t\t\t\t\"Colier\"Colier\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Colier de cristal pentru b\u0103rba\u021bi \u2013 Ochi de tigru<\/a><\/p><\/div>

\n\t302 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Bratara\"Bratara\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Bratara de dama Rainbow<\/a><\/p><\/div>

\n\t437 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Br\u0103\u021bara\"br\u0103\u021bar\u0103\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Br\u0103\u021bara Obsidian negru<\/a><\/p><\/div>

\n\t177 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Br\u0103\u021bar\u0103\"Br\u0103\u021bar\u0103\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Br\u0103\u021bar\u0103 din piatr\u0103 de lun\u0103<\/a><\/p><\/div>

\n\t286 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
\n\t
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"V\u00e2rf\"V\u00e2rf\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Cap de s\u0103geat\u0103 Obsidian - colier pentru b\u0103rba\u021bi<\/a><\/p><\/div>

\n\t307 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div>
\n\t
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\n\n<\/div>\n\t
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\n\t\t\t\t\n\t\t\t\t\t\"Br\u0103\u021bara\"Br\u0103\u021bara\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t\t
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+<\/strong><\/div><\/a>\t\n\t\tAcest produs are mai multe varia\u021bii. Op\u021biunile pot fi alese \u00een pagina produsului.\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
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Br\u0103\u021bara Pyrite<\/a><\/p><\/div>

\n\t182 lei<\/span><\/bdi><\/span> TVA inclus<\/small><\/span><\/span>\n<\/div>\t\t<\/div>\n\t<\/div>\n\t<\/span>\t<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

1. When can I expect my order? Most of our products are made to order to ensure the highest quality and customization. \u2705 Processing time: Up to 3 business days before shipping\u2705 Delivery time: Usually 3\u201312 business days across Europe. For worldwide shipping, delivery time depends on the destination and may take up to 20 […]\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-174936","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/pages\/174936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/comments?post=174936"}],"version-history":[{"count":10,"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/pages\/174936\/revisions"}],"predecessor-version":[{"id":175489,"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/pages\/174936\/revisions\/175489"}],"wp:attachment":[{"href":"https:\/\/trimakasi.eu\/ro\/wp-json\/wp\/v2\/media?parent=174936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}